Your tickets drive updates.
Raise a ticket; the developer works on it.
- Types bugs & features
- Where in-app or web
- Replies from the developer
- Pricing announced at launch
- Raise a ticket — in the app or on the web.
- Get a reply — the developer reviews directly.
- Track it — status and replies in your account portal.
Bug
Preview drawer collapses at narrow widths
In progress
Feature
Add a keyboard shortcut to swap themes
Open
Feature
Schedule a nightly cleanup loop
Shipped
One place for tickets, states, and replies.
Updates and release terms
- Release notes record what ships.
- Update packaging, pricing, and licensing arrive with launch terms.
Raise a ticket
- Open a ticket from inside the app or on the web — bugs and features share one flow.
- Describe what you hit or want; it goes straight to the developer.
The developer reviews it directly
- Tickets feed the roadmap; the developer investigates, replies, and updates status.
- No guarantee a ticket ships — shipped work appears in release notes.
Track it from your account
- The account portal holds your license, seats, ticket status, and replies.
- Sign in by email; ownership follows your account.
What you get
Raise ticketsBugs or features, app or web.
A direct lineTickets reach the developer.
Track everythingState and replies in your portal.
See outcomesShipped work in release notes.
Pricing and licensing are announced at launch — see pricing.
Note
A direct, account-scoped support thread — visible replies and status; no request is guaranteed to ship.